Event Manager - City of Newton
Event Manager
Position Summary
This position is responsible for exceptional service, a professional environment, operational excellence, and facility cleanliness as it relates to events held at the Meridian Center. This is a full time, hourly position which will work a varied schedule including early mornings, days, evenings, and weekends as required. This position will be manager on duty during events.
Essential Functions:
- Meeting with food and beverage and sales prior to the event to review specifics of each event. Create a floor plan to be used for set-up which reflects the exact equipment needs of each event as outlined in the BEO;
- Making sure that set up of all banquet events is according to the BEO (Banquet Event Order).
- Ensuring all tables, chairs and other equipment are set according to Meridian Center standards.
- Have open communication with the kitchen with regard to timing or other necessary changes to the event.
- Make sure event tear-down procedures are followed per Meridian Center standards
- Complete a thorough and detailed event activity report at the end of each event.
- Introduce yourself to the contact person and greet guests prior to their event.
- Have a friendly and professional attitude when interacting with clients and their guests.
- Check that Banquet Servers and Bartenders are on time and in proper uniform.
- Uphold a positive work environment with managers and fellow employees.
- Arrive to work in proper attire and be ready to begin scheduled shift on time.
- Make sure that all equipment and banquet supplies are cleaned and returned to their proper place.
- Maintain the cleanliness and appearance of the facility before, during, and after events.
- Ensure all event related supplies are always organized and put away in their designated area.
- Ensure proper handling of all food and beverage products by staff.
- Ensure servers complete assigned side work throughout the scheduled shift.
- Attend Meridian Center management meetings.
- Schedule, facilitate, and document front of house staff training per Meridian Center guidelines.
- Comply with all Meridian Center safety regulations and ensure staff does same.
- Adhere to and help enforce all company policies.
- Turn off lights, restore thermostats to proper settings, lock and alarm the facility at the conclusion of the event.
Position Requirements:
Experience: Prefer 3 years’ experience in a supervisory capacity, preferably in a food and beverage or event management environment.
Education: High School diploma or equivalent. College degree preferred.
Skills: Demonstrated quality written, verbal, and interpersonal communication skills. work flexible hours as required including nights/weekends. Positive attitude, professional manner and appearance in all situations. Must also have the ability to read and write (English); communicate effectively with staff members and/or customers; give and/or follow verbal and written instructions; visually inspect all work areas; perform mathematical calculations involving fractions, decimals, and percentages; retrieve, read and interpret information from technical sources.
Problem Solving: Ability to analyze and solve problems; efficiently handle multiple duties and meet deadlines under pressure with minimal supervision.
Decision Making: Ability to prioritize and make multiple complex decisions quickly to meet expectations while providing a consistently high-quality experience for both internal and external customers.
Accountability: Employee is accountable for creating the best possible event experience and guest satisfaction, financial performance, following and enforcing company policies at all times, and must demonstrate a positive attitude and professional manner and appearance in all situations.
Personal Relations: Frequent contact with all levels of employee and the public exists in this position.
Supervisory Responsibilities: Employee will supervise banquet event staff.
Working Conditions: Work hours include days and evenings on weekdays and weekends. Work is primarily indoors in a restaurant/lounge environment, with some outdoor work and off-site service.
Physical Requirements: The Events Manager physical job demands include; Occasional Balance; Occasional Bend/Crouch; Occasional Carry of up to 30 lbs; Frequent Grip of up to 20 lbs; Frequent Hand Coordination; Occasional Lift of up to 30 lbs from Floor to Waist; Occasional Horizontal Push/Pull of up to 30 lbs; Occasional Forward Reach; Occasional Overhead Reach; Frequent Sit; Occasional Stand; Occasional Trunk Rotation; Frequent Walking.
PDC Level: Medium