IT Manager - City of Andover

This is a highly responsible and skilled position reporting directly to the IT Director. The IT Manager will play a critical role in implementing and executing the IT strategy outlined by the IT Director. The successful candidate will manage IT projects and ensure the efficient operation of our technology infrastructure.

The minimum pay based on requirements is $69,160 annually.
*Pay is determined based on prior experience. Consideration is given to previous relevant experience, as well as honorable military service time served.
This posting will close on November 17, 2024

ESSENTIAL FUNCTIONS OF WORK
•             Collaborate with the IT Director to develop and execute the city’s IT strategy.
•             Implement and manage IT policies, procedures, and best practices.
•             Oversee the city’s network infrastructure, including servers, switches, firewalls, and wireless access points.
•             Coordinate and plan activities and training with all City departments.
•             Ensure data security and compliance with government standards.
•             Ongoing “help desk” support for employees and City Council members, training city personnel in computer application and use; acting as an intermediary between City users and third-party software vendors when questions and problems arise

KNOWLEDGE, SKILLS & ABILITIES
•             Strong knowledge of network administration, cybersecurity, and cloud technologies.
•             Project management experience.
•             Troubleshoot and resolve technical issues promptly.
•             Experience working with ticketing systems to streamline support issues and resolutions.
•             Ability to listen, analyze, train, and fix user issues.
•             Understanding that customer service is a high priority.

QUALIFICATIONS
•             Bachelor’s Degree in Computer Science, Management Information Systems, or related field, strongly preferred.
•             At least five (5) years of increasingly responsible experience in Information Technology or related fields, required

PHYSICAL REQUIREMENTS
•             This is a mostly sedentary position. Few tasks that require heavy lifting, pulling, pushing, or carrying heavy loads. (Exerting 20 to 50 lbs. of force occasionally, and/or 10 to 25 lbs. of force frequently, and/or greater than negligible up to 10 lbs. of force constantly). Ability to stand, walk, sit, bend, twist, grasp, and perform similar body movements; possesses hand/eye coordination adequate to operate a computer, telephone, and other office machines; ability to talk and hear in person, and by telephone; ability to see and read instructions, correspondence, memoranda, and similar materials.
 

Thank you for your interest in employment with the City of Andover.

By submitting your application for any position with the City of Andover, you understand and agree to the following statements:

• I attest that I will only provide true and complete information. No requested information will be concealed. If any information I provide is untrue, or if I conceal material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
• If selected for employment with the City of Andover, I agree to participate in the appropriate examinations, determined by the position, which would include pre-employment drug screening, and could include physical examination, polygraph, psychological, and physical endurance examinations as well. These examinations will be paid for entirely by the City of Andover. Costs of transportation and time involved in completing the examinations are the responsibility of the applicant.
• I authorize the City of Andover to contact references provided for employment reference checks.

EQUAL OPPORTUNITY EMPLOYER

The City of Andover is an equal-opportunity employer. The City of Andover does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex, sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

AMERICANS WITH DISABILITIES ACT (ADA)

The City shall make reasonable modifications in policies, practices, or procedures when the modifications are necessary to avoid discrimination on the basis of disability unless the City can demonstrate that making the modifications would fundamentally alter the nature of the service, program, or activity. The City of Andover will not place surcharges on individuals with disabilities to cover the costs involved in making programs accessible. Those applicants requiring reasonable accommodation to the application and/or interview process should notify the City’s Director of Human Resources.

CONDITIONS OF EMPLOYMENT

Drug-Free Workplace

The City of Andover is committed to a Drug-Free Workplace. I understand that the City of Andover requires the successful completion of a urinalysis for drug testing purposes as a condition of employment. Completion of an application does not constitute an employment contract or an offer of employment.

At-Will Employment

Employment with the City of Andover is considered “at-will.” Consideration for employment has not established any obligation for the City of Andover to hire me. If I am hired, I understand that either the City of Andover or I can terminate my employment at any time and for any reason, with or without cause and without prior notice.

Applicants have rights under Federal Employment Laws.

Please find more information under the following links:

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf