Customer Service Representative I - Driver's License - Harvey County

Minimum starting rate: $13.40/hour

Employment type: Full-Time

Summary: Provides customer service in the renewal of Driver's Licenses. Must pass all state requirements for position. Must have ability to communicate with customers and co-workers to answer questions and explain information. Attention to detail is essential. Must possess strong computer skills. Display office professionalism. Confidentiality a must.

Essential Duties and Responsibilities include:
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address questions.
- Compute, record, and proofread data, records, descriptions, and other information, for records or reports.
- Type, format, proofread, and edit correspondence and other documents.
- Maintain and update filing, mailing, database systems, records, either manually or using a computer related to update records and changes.
- Perform other duties such as data entry, refunds, daily deposits, mailings, filing, typing, correspondence, preparing bulk mail, records management and scanning.
- Respond to routine inquiries from telephone callers and visitors. Direct information to other departments if necessary, and review documents for accuracy, completeness, and proper signatures.
- Use software to enter and produce correspondence, reports, tables, and financial schedules.
- Count and handle money, receipt money from customers, and balance cash in drawers.

Required Education: High school education or G.E.D.; six months to twelve months related experience or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:
Capable of being bonded to work in Treasurer’s office (immediately upon being hired)
Must pass Fraudulent Document and Imposter Recognition given by State to be able to become a Driver’s License Examiner (within first year)
Must be finger printed by KBI and pass a background check to become a Driver’s License Examiner (within first year prior to course above)
Must pass DRIVS course & test to use state DL program

Applications are available in the Administration Office of the Harvey County Courthouse, 800 N. Main St., Newton, KS, or you may apply online on this posting.

Vacancy open through November 14, 2022. EOE.